Our SAP Support+ services are flexible and transparent. They have been designed to reduce the cost of running your core SAP systems releasing budget for innovation and projects. We understand that business demands are sometimes difficult to predict beyond the next 12 months, with peaks and troughs part of business as usual. At G3G we also understand the need to build a service that delivers a comprehensive service that is predictable as well as flexible.
Our SAP Support services are designed to take away the headache of running day to day support operations, with a range of comprehensive Basis managed service offerings (including hosting if required) which can also cover 24*7 support for P1 issues and monitoring of critical processes. We deploy best of class monitoring and automation tools to ensure that your systems are constantly monitored and tuned to perform their best. Regular recommendations are part of our monthly reporting.
Our Application support services have a range of flexible models from ad-hoc arrangements to full SLA support agreements – we are confident we can find a solution to suit your business.
All of these Support services are packaged with a transparent commercial model that is both fair and flexible and designed to reduce day to day running costs to free up budget for innovation.
Speak to us today to find out how our flexible support services could help you deliver better value for your business.